A BRAND NEW WAY™: The #1 Customer Experience and Growth Summit THE BIG COME BACK: HOW AIRLINES ARE TAKING OFF WITH CX Now that global travel has resumed, improving the customer experience has become the new battleground for airlines, to…

A BRAND NEW WAY™: The #1 Customer Experience and Growth Summit MACRO-TRENDS SHAPING CONSUMER BRANDS Macro trends refer to major shifts in consumer behaviour that will change the future of CX significantly in the long term. Previous macro trends include…