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gokhan October 18, 2022 all_ondemand, session_highlights

TREAT THEM LIKE ROYALTY: CX LESSONS FROM LUXURY BRANDS

A BRAND NEW WAY™: The #1 Customer Experience and Growth Summit TREAT THEM LIKE ROYALTY: CX LESSONS FROM LUXURY BRANDS John Scott, former president of the Orient Express once said “Luxury is fundamentally a state of mind” which is a…
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gokhan October 18, 2022 all_ondemand, session_highlights

PREDICTIONS FOR B2B CUSTOMER EXPERIENCE IN 2023

A BRAND NEW WAY™: The #1 Customer Experience and Growth Summit PREDICTIONS FOR B2B CUSTOMER EXPERIENCE IN 2023 Why CX in tourism needs to change How the Netflix effect is reshaping how B2B experiences are created Why now is the…
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Recent Posts

  • A CONVERSATION WITH WALTER ISAACSON
  • THE RECIPE FOR D2C SUCCESS: CUSTOMER OBSESSION & PERSONALIZATION
  • THE BIG COME BACK: HOW AIRLINES ARE TAKING OFF WITH CX
  • MACRO-TRENDS SHAPING CONSUMER BRANDS
  • piZZA HUT’S CONTROVERSIAL APPROACH TO TOPPINGS – AND CX

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