Claudia McKay heads CGAP’s work that focuses on the components required to build the digital rails for a ubiquitous, efficient, and sustainable digital financial services ecosystem, particularly distribution networks and payment systems. Since joining CGAP a decade ago, Claudia has done extensive work in specific markets to develop inclusive financial ecosystems, particularly in Sub-Saharan Africa. Before joining CGAP, Claudia spent seven years working for Opportunity International, including four years as head of Microfinance Banking for Opportunity Bank in Malawi.