Jade Ryu

Global Content Marketing
5:00-5:20PM SGT, Panel

APAC

Customer Journeys by Love, Bonito, Shinsegae, True Digital Group

With limited to no access to brick and mortar stores this year, shoppers have had to rethink how they buy and how they engage and interact with brands. Brand loyalty cannot be relied upon, with content, visibility, access and convenience taking precedence. The panel will look at the importance of creating personalized experiences across multiple channels in the always online world, to ensure that their brands are the first that users turn to.

5:00-5:20AM EST, Panel

USA/LATAM

Customer Journeys by Love, Bonito, Shinsegae, True Digital Group

With limited to no access to brick and mortar stores this year, shoppers have had to rethink how they buy and how they engage and interact with brands. Brand loyalty cannot be relied upon, with content, visibility, access and convenience taking precedence. The panel will look at the importance of creating personalized experiences across multiple channels in the always online world, to ensure that their brands are the first that users turn to.

11:00-11:20AM CEST, Panel

EMEA

Customer Journeys by Love, Bonito, Shinsegae, True Digital Group

With limited to no access to brick and mortar stores this year, shoppers have had to rethink how they buy and how they engage and interact with brands. Brand loyalty cannot be relied upon, with content, visibility, access and convenience taking precedence. The panel will look at the importance of creating personalized experiences across multiple channels in the always online world, to ensure that their brands are the first that users turn to.