THE DOORSTEP REVOLUTION: THE RISE OF RAPID DELIVERY
Consumers expect lower costs, higher quality, more choice, and better discoverability. The convergence of value propositions across the industry is raising the bar – how do leaders keep up, and where should they prioritize?
What does the rise in “the doorstep experience” mean for the e-commerce value chain, supply chain, and how does this impact the consumer?
How to gamify the customer experience to gain a deeper understanding of your customers, and serve them better
Why yesterday’s retail leaders are not necessarily tomorrows
