Monika Schulze

Board Member @ZURICH INSURANCE

Monika has over 20 years of experience leading digital marketing, innovation, and brand engagement for large B2C brands like Unilever.

In 2017 she was recognized by Forbes as one of the World's Most Influential CMOs in 2017 and was nominated by AdAge as "Woman to Watch Europe 2017" based on notable accomplishments.

6:40-7:00PM SGT, Keynote

APAC

Customer Experience Is the New Brand by Zurich Insurance

Now more than ever success in the digital era that threatens the very existence of brand loyalty, comes down to customer experience management (CX). Together we'll explore ways to rethink digital and offline strategies to ensure seamless customer experiences—and how to measure the tangible impact CX has on your business's bottom line.

 

6:40-7:00AM EST, Keynote

USA/LATAM

Customer Experience Is the New Brand by Zurich Insurance

Now more than ever success in the digital era that threatens the very existence of brand loyalty, comes down to customer experience management (CX). Together we'll explore ways to rethink digital and offline strategies to ensure seamless customer experiences—and how to measure the tangible impact CX has on your business's bottom line.

 

12:40-1:00PM CEST, Keynote

EMEA

Customer Experience Is the New Brand by Zurich Insurance

Now more than ever success in the digital era that threatens the very existence of brand loyalty, comes down to customer experience management (CX). Together we'll explore ways to rethink digital and offline strategies to ensure seamless customer experiences—and how to measure the tangible impact CX has on your business's bottom line.